Wordstream respects your right to privacy. We collect and store information about individuals as detailed below, in the course of operating our business.
We do not sell or supply information about individuals, or for that matter any of our customers, to any other parties, for any reason (other than the specific events detailed in 3. below).
If you are concerned about the supply of information to us, or our potential use of such information, please communicate with us first to privacy@wordstream.co.nz
1. If you purchase a software licence or subscription licence to access Wordstream product (either on CD-ROM or on-line) then Wordstream collects and stores the following information for the purposes of:
* being able to provide you with goods and services; and
* protecting our intellectual property rights and those of our licensors; and
* maintaining our accounting and credit records; and
* communicating with you on matters to do with your licence or subscription; and
* communicating with you generally (if you have asked to be kept informed).
a) The full name of the licensee.
b) The name of the person authorized to order or operate the licence (in the case of an organization).
c) The address where the licensee operates the software licence.
d) The email address of the licensee.
e) The contact telephone number of the licensee.
f) The details of the product(s) licensed including serial number(s) where applicable.
g) The date the licence fee was paid and any details relevant to payment.
h) The Internet Service Provider and/or IP address used by the licensee.
2. The above information is stored in our software licencing or subscription databases and in our accounting system.
3. We do not provide access to your details to any other party, except in the following instances which you authorize us to do as part of the terms under which we are prepared to do business with you:
a) When we seek credit references from credit agencies, or instruct debt collection agencies to recover monies you owe us.
b) When we detect a breach of our copyright or the theft of our intellectual property or unlawful activity against or upon our site, and instruct our legal representatives or lay a complaint with law enforcement agencies or the software industry association.
c) When required under NZ Law to disclose personal information held by us.
4. Credit Card Transactions. If you pay by Credit Card, and provide your credit card details on-line, those details are entered by you through a secure page (https) and they are not received on-line at the time of transmission by Wordstream or any of its employees. Nor (for your security) are your credit card details accessible by Wordstream at the time you input them. Your credit card details are not stored electronically by Wordstream - they are used to complete the transaction, then deleted from the secure recorder. A paper-based copy of your credit card details is maintaned by Wordstream for the period of time specified by Wordstream's bankers.
5. On-line Subscription Access. If you are a subscriber to any Wordstream on-line resource, then in addition to the information stored as in 1) above, we also record your activity within the resource including the URL (Universal resource Locator) and/or IP address from which you entered our service, and we store unique identifiers in your browser ("cookie"), for the purposes of policing and auditing your usage of the subscription licence and for collecting site statistics. This information is not shared by Wordstream with any other party except in the case of a licence breach or deliberate abuse of the service in an attempt to disrupt the operation of the site.
6. If you send us an on-line or off-line query, which includes personal information about you, we will hold such information in a database or in paper records for the period of time that the query remains "live" after which time we will either move the information to our customer database (if you become a customer) or delete the information.
7. Access to Personal Information: If you are a private individual about whom we hold personal information you may request a copy of that information from us and we will supply such information subject to the information being readily retrievable.
8. Correction of Personal Information: In you are a private individual to whom we disclose information that we hold about you, and you believe that some or all of that information is incorrect, then we will, in the face of evidence to our satisfaction, correct that information OR in the absence of such evidence - record with that information details of your disagreement with the accuracy of the information.